Aeromedical support can be provided as a one-time training program, a short-term or a long-term support contract. The focus of the support is addressing Human Performance.
An example of one-time training would be providing from 1 to 8 hours of training. This could also be multiple days of training such as our 3-Day Human Factors course.
Short- and long-term contracts consist of both on-site and off-site responsibilities. Each has specific tasks and even though on-site representation shifts to off-site does not mean our responsibilities are suspended. An example of short- or long-term contract Scope of Work would be:
1. Be on-site for determined time. During this time:
Provide individual support to personnel needing assistance
Provide in-service training (including paperwork for CEs if needed)
Provide operational (in aircraft) evaluation of physiological issues, such as noise levels, vibrations, etc.
Provide any assistance on projects as needed (e.g., SMS development, safety program development, etc.)
Provide ALSE inspections
2. During the time off-site
Initiate weekly calls to designated personnel
Be available for confidential consultations to all flight department personnel
Be available 24/7 for emergency consultation calls
Provide monthly summaries of any relevant papers or presentations
Provide support (on-site if necessary) with flight crew’s AME in the event of an issue
Be available for on-site support for a minimum of 3 days in the case of an accident